Darren Pyles has a diverse work experience spanning multiple industries. Darren began their career as a Management Trainee at Enterprise Rent-A-Car, where they developed new business opportunities and maintained relationships. Darren then transitioned to Bloomingdale's as a Commission Sales Associate, responsible for selling merchandise, developing clientele, and meeting sales targets.
Darren later joined Verizon Wireless as a Small Business Sales Consultant, acting as a business liaison and achieving consistent results exceeding quota. Following this, they worked at LivingSocial as an Account Manager, where they developed promotional opportunities and provided exceptional customer service, resulting in high client retention.
Darren then joined Groupon as a Business Development Manager, focusing on expanding the range of offers and revenue growth by closing deals with new merchants. Darren's next role was as a Commercial Sales Account Executive at RainKing Solutions, where they presented products, built relationships with decision-makers, and facilitated the sales cycle.
Moving on, Darren served as a Customer Success Manager at CQ, which was later acquired by FiscalNote. In this role, they managed key enterprise accounts and ensured client satisfaction through regular account reviews and proactive management of key performance indicators.
Prior to their current position, Darren worked as a Customer Success Manager at FiscalNote, where they continued to deliver customer satisfaction while overseeing the performance, growth, and retention of assigned accounts. Darren is currently the Director of Customer Success at OneClickPolitics, responsible for developing customer success procedures, policies, and standards, improving the customer service experience, and managing customer accounts.
Overall, Darren has gained extensive experience in customer success, sales, and account management throughout their career, consistently achieving results and building strong relationships with clients.
Darren Pyles earned a Bachelor's degree in Political Science and Government from Hampton University in 2006.
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