Ulrik Thonesen is an experienced professional in customer service and management, currently serving as Afdelingsleder Kundeservice øst at Danske Fragtmænd A/S since November 2023. Ulrik has held several key positions, including Teamleder Customer Support at group.one from May 2022 to November 2023 and Customer Success Manager at Amesto Danmark from February 2019 to October 2021, where responsibilities included daily management of customer support and success teams. Previous roles also include Manager - Sales and Customer Service at SparMED ApS and Sales Coordinator at SCA Emballage. Ulrik's educational background includes a degree in Leadership from Copenhagen Business Academy, coaching and conflict management from Erhvervsakademi Dania, and office assistance from Køge handelsskole.
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