Joey Mendoza

Joey Mendoza has a diverse work experience spanning multiple companies and roles. Joey started their career at Macy's as a Sales Associate, where they assisted customers and contributed to the store's displays and recovery process. Joey then worked at Bank of America as part of the Terminal Reprogramming Team, reprogramming terminals to comply with Visa and MasterCard regulations while also providing logistics support for new merchant hardware.

Moving forward, Joey joined Synergistic Software as an Application Support specialist, where they supported private credit processing software and assisted clients with remote software setups. Joey also worked on migrating Windows computers to VM images within the Mac environment.

Following this, Joey joined Microsoft as a Level II Data Center Technician, where they received and reviewed service tickets, documented activities, and updated assigned tickets on a daily basis.

Joey's next career move took him to Amazon, where they held the role of Data Tech II. In this role, they troubleshooted and maintained Linux systems, performed network troubleshooting, managed hardware inspections, and led technician support. Joey also utilized shell scripting and low-level tools to diagnose hardware issues and maintained out-of-band networks.

For the past six years, Joey has been working at 2nd Watch as a Senior Cloud Operations Engineer and later as an Operations Cloud Engineer II. In these roles, they provided Level 2 support for managed services customers on the AWS cloud platform and was responsible for writing and distributing Root Cause Analysis documents. Joey also showcased skills in automation through Bash scripting and demonstrated a good understanding of AWS infrastructure. Joey was familiar with Alert Logic Configurations and had experience with New Relic integrations.

Joey's most recent position is with One Door, where they are currently serving as a Senior Cloud Systems Engineer. No specific details about this role are provided.

Joey Mendoza completed their Associate of Applied Science degree in Computer Networking Systems at ITT Technical Institute from 2006 to 2008. Joey also obtained an Associate's degree in Computer Systems Networking and Telecommunications from ITT Technical Institute-Seattle during the same period. The education history does not provide information about their time at Eisenhower or any additional degrees or fields of study. However, Joey Mendoza has obtained various certifications, including Comptia Security+, Comptia Network+, Comptia A+, and Comptia Server+ from CompTIA, all of which were obtained between 2009 and 2010. Joey also achieved multiple Amazon Web Services (AWS) certifications, including AWS Certified Solutions Architect - Associate, AWS Certified Solutions Architect - Professional, AWS Certified Developer - Associate, and AWS Certified SysOps Administrator - Associate, which were obtained between 2017 and 2018.