Janette C.

Janette C. is a seasoned professional with extensive experience in process improvement and customer experience optimization. Currently serving as a Process Improvement Consultant at ONE Gas since April 2018, Janette partners with cross-functional stakeholders to lead process mapping initiatives and enhance customer experience in alignment with corporate values. Previous roles include positions at Texas Gas Service, where Janette contributed to energy efficiency programs, and Northrop Grumman Corporation, where support was provided for the Texas Education Agency's Migrant Education Program. Janette began a career in education, initially working as a teaching specialist and preschool teacher while also gaining research experience at The University of Texas at Austin. Janette holds a Bachelor of Arts in Psychology from The University of Texas at Austin.