One Housing provides high quality homes and care. We manage over 15,000 homes across 27 London boroughs and surrounding counties and care for over 11,500 people to help them live independently.

Non Profit

One Housing

One Housing's headquarters in London, United Kingdom

Chyrel Brown

Saba Choudhury

Gina M.

Julian Waithe

Laura Corben Mirpm

Ccfs Kola Ajose. Msc Gcfs, Acfs

Kathleen Hopgood

Stewart Davenport

Caroline Corby

Ingrid Fife

Pauline Davis

Yvonne Arrowsmith

The Customer Experience and Support team at One Housing is dedicated to enhancing the quality of life for residents and clients by delivering exceptional customer service and support. They manage inquiries, resolve complaints, and provide specialized assistance, particularly in mental health, ensuring that individuals receive the care and resources they need to live independently. This team also conducts quality analysis and insights to continuously improve services and foster positive relationships with the communities they serve.

Customer Experience and Support

The Finance and Accounting team at One Housing plays a crucial role in managing the organization's financial health and ensuring compliance with regulations. This team is responsible for budgeting, financial reporting, treasury management, and providing strategic financial insights to support decision-making across the company. They also oversee financial systems, accounts payable processes, and collaborate with various departments to optimize resource allocation and promote fiscal responsibility.

Finance and Accounting

The Data Management and Analysis team at One Housing is responsible for ensuring the integrity, security, and effective use of data across the organization. This team analyzes complex datasets to drive insights that enhance decision-making, supports the development and integration of data systems, and ensures compliance with data protection regulations, all aimed at optimizing housing and care services for residents.

Data Management and Analysis

The Leadership Team at One Housing is responsible for setting strategic direction, driving operational efficiency, and overseeing the company's mission to provide high-quality homes and care. Comprising the Chief Operating Officer and Chief Information Officer, the team ensures that organizational goals align with service delivery, leveraging technology to enhance care and support for the diverse communities served.

Leadership Team

The Engineering and Technical Services team at One Housing is responsible for ensuring the optimal performance and maintenance of essential infrastructure and systems across all properties. This includes managing technical integrations, overseeing lift operations, ensuring safety and compliance for gas systems, and providing application support to enhance operational efficiency. Together, they enable high-quality living and care experiences for residents in over 15,000 homes.

One Housing

Org chart

Board & advisors

Teams

Customer Experience and Support

Finance and Accounting

Data Management and Analysis

Leadership Team

Engineering and Technical Services

Offices

One Housing

Org chart

Board & advisors

Teams

Customer Experience and Support

Finance and Accounting

Data Management and Analysis

Leadership Team

Engineering and Technical Services

Offices

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