Heather L. is an experienced professional who has held various roles in different companies over the years. From managing mentally ill patients to leading strategic customer experience initiatives, Heather has showcased a diverse skill set. Currently serving as the Director of Client Success at One Inc, Heather focuses on driving product adoption and ensuring a positive customer experience. Prior to this role, Heather held positions such as IT PMO Leader, Director of Customer Experience, and Senior Project Manager, demonstrating their ability to successfully lead and manage various projects and teams. With a Bachelor of Arts in Psychology from The University of Toledo, Heather also holds a certification from the Central Ohio Project Management Institute.
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