Nelson I. is a Technical Support Engineer currently employed at One Inc since June 2023, with previous experience at Outreach and UKG (Ultimate Kronos Group) in similar roles. Prior positions include Technical Support Specialist III at UKG, Retail Support Specialist at Comcast, and Resolution Specialist at The Home Depot. Initial experience as a Server Technician trainee at Google was gained in the summer of 2015. Nelson I. is pursuing a Bachelor of Business Administration (BBA) in Computer/Information Technology Administration and Management at Georgia State University, expected to graduate in December 2026, following studies at Savannah State University focusing on Computer and Information Systems Security/Information Assurance. Furthering technical skills, Nelson I. is also enrolled in a program at Per Scholas, slated for completion in June 2024.
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