Robert Parker is an experienced customer service and operations professional, currently serving as CX Manager at One Inc since February 2024, where responsibilities include supporting a customer service team and analyzing call center data. Prior to this role, Parker held multiple positions at Avant, including Associate in Vendor Management Operations and Operations Department Manager, overseeing outsourced partner teams and managing contact volume for major bank partners. Parker's prior experience includes Operations Manager at IKEA Group, Senior Manager at Talbots, Vice President at Citi, and Customer Care Manager at Comcast Communications, showcasing a strong background in team leadership and operational excellence across various industries. Parker began military service in the United States Air Force and the Tennessee Air National Guard as Airman First Class from September 1996 to August 1999.
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