Strategy Leader

About Us

One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved — from patients and providers to employers and health networks.

Across the country, our members enjoy seamless access to comprehensive care at more than 180 locations across 28 cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.

On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As we continue to expand our ability to transform primary care across the country, the teams that support that growth are expanding, too. We are seeking to hire a Strategy Leader for Behavioral Health, to further develop and lead our national behavioral health services program. Reporting to the Director of Strategy, you will partner with Strategy leadership on program design and own the overall success of the program by driving key business outcomes, patient engagement, and program growth. In this highly visible and cross-functional role you will collaborate with key functional managers including Medical Directors, Operations Directors, Technology Leaders, as well as senior leadership from all departments (Strategy, Finance, Marketing, People Experience, Sales, Legal, etc.) to ensure the program success. Further, you will also support the development of strategic partnership opportunities and market intelligence for senior leadership within your domain.

Highly collaborative, you are at ease navigating complex organizations to drive program results, effectively partnering with key stakeholders to lead program development. Adept at cultivating innovation, you regularly evaluate industry trends, customer needs and regulatory changes to update the company’s perspective of the competitive landscape within your domain. If you have deep experience in strategic thought leadership, business modeling, and program leadership for complex, cross functional initiatives, we would love to hear from you!

What you'll work on:

• Develop strategies, plan, and success measures to drive national growth of program
• Lead cross functional team in new service deployment including budget, staffing, technical requirements, legal factors, financial considerations, program measurement, etc.
• Collaborate with cross functional leaders to drive performance across program goals, such as member growth, patient experience, team engagement, financial health, and clinical quality
• Lead cross-functional program meetings and effectively communicate program status, achievements, escalations, and opportunities to senior leadership
• Act as the point person to proactively identify and resolve ongoing business problems, cross functional needs, and program risks
• Support Operations, Clinical and Product in building out service capabilities
• Generate insights and identify opportunity areas on company performance within behavioral health by building data models and quantitative analysis to support business decision making
• Monitor and evaluate industry dynamics to revise the company’s perspective on the competitive landscape and act as the ‘voice of the customer’ for the One Medical Sales team within your domain
• Lead vendor selection and management for solutions supporting behavioral health program

You’ll need:

• 5+ years of professional experience required, encompassing business strategy or management consulting roles with a focus on business transformation, as well as experience in healthcare, with a strong preference for expertise in behavioral health, virtual care or specialty care
• Demonstrated track record of leading and scaling large, complex initiatives or projects end-to-end from strategy and design through to delivery and execution, with experience in technology implementations or tech-enabled transformations a plus
• Structured thinking with the ability to quickly derive relevant, meaningful insights from qualitative and quantitative data, and work through complex, cross functional problems
• Experience modeling data to generate insights on financial, operational and business performance
• Demonstrated success in driving measurable results in a complex environment
• Cross-functional experience working across stakeholders such as operations, clinical leadership, technology, real estate, recruiting, marketing, and finance
• Excellent communication skills and the ability to influence key stakeholders in a highly cross-functional setting

Benefits designed to aid your health and wellness:

Taking care of you today

• Paid sabbatical after 5 and 10 years
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Free One Medical memberships for yourself, your friends and family
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Opportunity to participate in company equity programs
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full time role either based in San Francisco, or remotely in the United States, with the expectation of working PT hours and anticipated travel on a quarterly basis.

#LI-KV1

#LI-Remote

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.