Joseph B.

Joseph B. has extensive experience in technical support and IT services, currently serving as a Desktop Support Analyst at O'Neal, Inc. since September 2018, and previously as a Help Desk Technician. Joseph's background includes a tenure as a Network Analyst - I at Windstream from September 2014 to August 2017, where responsibilities encompassed operational support for broadband customers and troubleshooting services. Joseph also has educational experience at Greenville Technical College, where preparations for the Certified Ethical Hacker exam are underway, and ITT Technical Institute, where a Bachelor's degree in Applied Science with a focus on Information Systems and CyberSecurity was obtained. Additional roles include work as a custodian and student tutor, showcasing a diverse skill set within the IT field.