Jacob Dixon

Jacob Dixon is a seasoned Senior Support Analyst at OneCause, overseeing the Saturday support team while offering comprehensive support through phone, email, and chat. With extensive experience at OneCause, including roles as Support Analyst and Event Fundraising Consultant, Jacob successfully managed over 8,500 cases, consistently achieving high client satisfaction scores. In addition to contributions at OneCause, Jacob is a Twitch Partner, streaming content focused on charity and gaming, and has held various technical roles at GE Digital and GE Aviation, specializing in data visualization and full-stack development. Jacob holds a Bachelor of Science in Computer/Information Technology Administration and Management from Northern Kentucky University and completed an Executive Degree Program in Business Administration and Management at Indiana University’s Kelley School of Business.