Richard Maynard is currently the Group Director of Operations and Billing at Onecom, where they leverage extensive experience in customer service, service management, and business transformation. Previously, Richard served as the Head of Business Customer Care, Billing & Collections at Vodafone from 2018 to 2024, overseeing a diverse team of 1,400 employees across multiple locations and managing a significant operational budget. Richard's early career at Vodafone included roles in project management and business readiness, where they successfully led major transformation initiatives. They hold a Master of Physics and Mathematics from the University of Warwick, graduating with First Class Honours.
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