Nicholas Cunningham has a diverse work experience spanning over 25 years. Nicholas started their career as an Owner/Operator of Nick's Lawn Service in 1997, before transitioning into the technology industry. Nicholas worked as a Technical Support role at Dell Inc from 2006 to 2007, followed by a Software and Systems Support Analyst role at Specific Software Solutions from 2008 to 2010.
In 2010, Nicholas joined Zywave as a Service Center Technician before moving on to work with The Advisory Board Company in 2011. During their time at the company, they held various roles including Information Technology Support Analyst, Technical Lead Analyst, Associate Director, and Director. Nicholas managed service desk teams, maintained office equipment, and built relationships with key business partners.
In 2018, The Advisory Board Company was acquired by Optum, and Nicholas continued their role as a Senior Manager until 2020. At Optum, they participated in critical integration projects, maintained high customer satisfaction scores, and contributed to the strategic direction of IT functions.
From 2020 to 2023, Nicholas worked at UBS as an Associate Director, overseeing the Technical Service Desk. Nicholas then joined OneOncology in 2023 as a Director of IT Operations. The concise summarization of Nicholas Cunningham's work experience showcases their progression and expertise in IT operations and support.
Nicholas Cunningham holds a Bachelor of Business Administration (BBA) degree in Computer Information Systems from Middle Tennessee State University (MTSU). However, no specific start or end year for their education at MTSU is provided.
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