Anaïs Bros has a diverse work experience in various roles and industries. Anaïs began their career as a Conseiller Ventes at Conforama in 2018, where they provided customer service, assisted with sales, and managed customer relationships. In 2016, they worked as a Créatrice de Contenu Web for Made by Amy, where they created content for their blog and online store. In 2019, Anaïs became the Responsable E-commerce at La Mercerie d'Amy, specializing in selling crochet supplies and providing customer support. Most recently, they worked as a Customer Care Associate and Operation Associate at Onepilot, handling customer support for various e-commerce brands. Anaïs utilized customer management tools such as Intercom, Gorgias, Freshdesk, and Zendesk.
Anaïs Bros has a diverse education history. Anaïs started their educational journey in 2014 at Université Paris-Est Marne-la-Vallée, where they pursued a Bachelor's degree in Music and Sound Trades, which they completed in 2017.
In 2017, they also obtained a certification in Google Digital Active from Université Paris-Est Marne-la-Vallée.
Anaïs continued their studies at Conservatoire National des Arts et Métiers, where they pursued a Bachelor's degree in International/Commerce, which they completed in 2021.
During their time at Conservatoire National des Arts et Métiers, Anaïs Bros also obtained several certificates of competence. From 2019 to 2021, they earned a certificate in Operational Management and another certificate in E-Marketing and E-Commerce.
In 2020, they also obtained a Bulats English certificate from Conservatoire National des Arts et Métiers.
Overall, Anaïs Bros has a multi-disciplinary educational background, with a focus on music, sound trades, commerce, management, and digital marketing.
February, 2022 - present
November, 2021