Onepilot
Camille Toscano is currently working as a Senior Account Manager at Onepilot, where over 200 e-merchants outsource their customer care tickets. Prior to this role, Camille held positions such as Customer Support Specialist at ManoMano and Aide Magasinier at Decathlon France. Camille also has experience in sports organizations, having worked as Responsable des Relations aux Delegations at Handisport Open Paris and Coordinatrice sportive at the Fédération Française Handisport. Camille's educational background includes a Master's degree in Management des Organisations Sportives from Université Paris-Est Marne-la-Vallée and a Bachelor's degree in STAPS from Université Paris-Est Créteil.
Onepilot
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%,and halve their average response time.