Michael Manna

Michael Manna is currently working as a Team Coordinator, where they lead daily operations, mentor new hires, and optimize performance, driven by a passion for creating positive customer experiences. With over 8 years of experience in customer service and training, Michael has a proven track record in team coordination, onboarding, performance optimization, and educational sales. Michael previously served as a Trial Class Manager at Kodland, where they significantly increased quarterly sales and expanded the customer base. Additionally, they held roles as a Marketing Advertising Specialist at Meta and a Customer Service Representative at Teleperformance Portugal. Michael is pursuing a degree in Clinical Psychology at the Università degli studi di Palermo.