Onepilot
Yasmina E. is currently working as a Lead Dev Full Stack at Onepilot, managing over 150 e-merchants who outsource their customer care tickets. With a background in full-stack development and a Master's degree in Informatique from Université Paris 8, Yasmina previously worked at DataLiance as a Dev Full Stack OO. Yasmina also holds a Licence in Informatique from Université Paris 13.
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Onepilot
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%,and halve their average response time.