Chaohsu (James) Chen is an experienced Technical Support Manager and Customer Service Engineer at OnePlus, with a robust background in operations and project management from previous roles at Foxconn and Wistron Group. At Foxconn, Chaohsu managed projects related to smartphone repairs and refurbishment, coordinating with Fortune 100 companies to streamline production processes and significantly reduce return rates. Prior experience as a New Product Introduction Manager at Wistron involved overseeing engineering change notices and providing technical support. Academic credentials include a Master of Science in Materials Science and Engineering and a Bachelor's degree in Chemistry from Chung Yuan Christian University.
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