Jessica-Rose Garcia is an experienced professional in customer experience and operations, currently serving as the Customer Experience and Support Manager at OneSkin since January 2023. Jessica-Rose also contributes as a Customer Advisory Board Member for Hark and as a Volunteer CX Coach for Zendesk for Startups. Previously, roles include Head of Customer Service & Sales at 310 Nutrition, Director of Operations at Santo Gallery, Head of Customer Experience at MINDD Bra Company, Head of Member Services for Box of Style by Rachel Zoe, Director of Customer Experience at SupplyTribe, and Head of Customer Service at TheraGun. Additionally, Jessica-Rose has worked as a Consumer Services Manager Consultant at M V C V Marketing And Creative Agency, where responsibilities included refining standard operating procedures and enhancing client relations.
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