Llana Turner is a seasoned professional in customer success and benefits administration, currently serving as a Senior Customer Success Manager at Flexton Inc., where responsibilities include managing a portfolio of mid-sized clients and overseeing post-sales activities. Previous experience includes roles as a Senior Client Success Specialist at Indeed.com, where Llana facilitated client onboarding and relationship management, and Benefits Specialist positions at both Apache Industrial Services and Stewart Title, focusing on employee benefits programs and compliance. Llana also held roles in project management and implementation consulting at Empyrean Benefit Solutions and VALIC, developing project plans, managing client communications, and enhancing customer satisfaction. Llana holds a Bachelor of Arts degree in Business Administration and Management from Our Lady of the Lake University.