OneStopSolutions
Jason D'costa has extensive experience in operations and management within the call center and customer service industries. Currently, Jason is involved in operations at OneStopSolutions since 2014. Prior to this role, Jason served as Operations Manager at Legato Services Ltd from July 2009 to March 2014, and held the position of CSR / Team Lead at ePlanet Communications Inc for a brief period in early 2009. Jason began a career in the field as a Sales Supervisor at CallTronics and worked as a Supervisor at Call Planet. Initial experiences include positions as a Customer Service Representative at Alt Source Communication and Sales Representative at Kontact Remote Services. Key competencies include establishing team objectives, handling escalated service issues, conducting performance reviews, and overseeing training and development.
This person is not in any teams
This person is not in any offices
OneStopSolutions
OSS is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since OSS's inception in 2014, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes OSS the choice for BPO solutions.