Jason D'Costa

Jason D'costa has extensive experience in operations and management within the call center and customer service industries. Currently, Jason is involved in operations at OneStopSolutions since 2014. Prior to this role, Jason served as Operations Manager at Legato Services Ltd from July 2009 to March 2014, and held the position of CSR / Team Lead at ePlanet Communications Inc for a brief period in early 2009. Jason began a career in the field as a Sales Supervisor at CallTronics and worked as a Supervisor at Call Planet. Initial experiences include positions as a Customer Service Representative at Alt Source Communication and Sales Representative at Kontact Remote Services. Key competencies include establishing team objectives, handling escalated service issues, conducting performance reviews, and overseeing training and development.