Jack Melia is a skilled Technical Support Engineer currently employed at OneStream Software since September 2022, after progressing from a Junior Technical Support Engineer role. Prior experience includes positions at Utility Warehouse as a UW Partner, providing utility bill-saving assistance, and at Marks and Spencer as a Warehouse Operative, where responsibilities included store operations and delivery checks. Jack served as a Technical Support Analyst at JLA Group, enhancing the onboarding process in collaboration with HR, and worked as a Service Desk Analyst at Agilisys, managing user support for a large council partnership and contributing to Office 365 migrations. Earlier experience as an IT Student Intern at AAM involved supporting a team in technical assistance and implementing a barcoding system in production. Jack holds a BSc (Hons) in ICT from The University of Huddersfield, completed in 2019.
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