Jeannette Ashley

Jeannette Ashley possesses a strong background in operations and customer support, currently serving as a Level 3 professional at Google Fiber since October 2018. In this role, Jeannette has effectively resolved complex billing and CRM issues, significantly enhancing customer trust and agent performance through guidance and accuracy audits. Prior experience includes working as an Operations Associate at Burberry, where inventory management and merchandising collaboration improved sales and customer satisfaction, and as a Sales Associate at Restoration Hardware, where client relationship management and follow-up strategies led to surpassing sales goals. Jeannette holds a Bachelor of Science in Business Management and Marketing from Penn State University and a Bachelor of Science in Fashion Merchandising from Texas State University.