OneSupport
Lauren Reynolds is an accomplished Project Manager and Operations Manager/Team Leader at OneSupport, with experience directing technical teams in customer-facing operations since January 2017. Prior to this role, Lauren owned and operated Reynolds Professional Services, providing consulting services to sole proprietors and startups from September 2015 to January 2017. Previous experience includes serving as a Shift Supervisor at CVS Health, focusing on store operations and budget management from September 2007 to January 2017, and as an Associate Instructional Specialist for AmeriCorps, where Lauren developed STEM curricula for at-risk youth from August 2014 to July 2015. Lauren holds a Bachelor of Science in Anthropology from the University of Houston, obtained in 2013.
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OneSupport
OneSupport is a leading provider of customer service, technical support, and sales enablement solutions for technology products and services. OneSupport helps some of the largest and most successful companies in telecommunications, web hosting, cloud computing, managed services, OEM, and technology design and implement highly successful customer care strategies. Using a 100% U.S. based workforce, OneSupport employees provide support and care to consumers, SMB, and enterprise customers. OneSupport IT Consulting Solutions have helped clients improve their customer experience, reduce operational costs, decrease downtime, and improve customer satisfaction.