Shane George

Shane George has a diverse work experience in various roles and industries. Shane started their career in 2009 as a Mental Health and Substance Abuse Counselor at Human Service Associates, Inc., where they conducted assessments and provided treatment recommendations to juveniles and their probation officers. In 2011, they joined teleNetwork as a Level 2 IPTV Tech Support Representative, handling incoming customer calls and providing training to lower-level representatives. Also in 2011, they joined OneSupport as Director of Operations, where they managed a team of Operations Managers and oversaw service desk, desktop support, and technical support in a contact center environment. Shane communicated with executives and clients, implemented directives, and provided reporting, corrective actions, policy changes, and training.

Shane George began their education in 2004 at the University of Central Florida, where they pursued a Bachelor of Science (BS) degree in Psychology. Shane successfully completed their studies in 2009. Later, in 2011, Shane enrolled in Texas Tech University to further their education. During their time at Texas Tech, they focused on Computer Science, although the specific degree they pursued is not mentioned. Shane concluded their studies at Texas Tech in 2013.