OneSupport
Trevor Howerton is an experienced Operations Manager at OneSupport, overseeing a team of over 40 inbound technical support agents across 21 states since November 2012. In this role, Trevor contributes to delivering exceptional customer service for multiple clients. Prior to this position, Trevor served as a Level 2 Technical Support Representative at teleNetwork from June 2007 to November 2012, where responsibilities included supervision and support for a team of 40 agents while implementing company policies. Trevor holds a Bachelor's degree in Political Science and History from Texas State University-San Marcos, completed in 2010.
OneSupport
OneSupport is a leading provider of customer service, technical support, and sales enablement solutions for technology products and services. OneSupport helps some of the largest and most successful companies in telecommunications, web hosting, cloud computing, managed services, OEM, and technology design and implement highly successful customer care strategies. Using a 100% U.S. based workforce, OneSupport employees provide support and care to consumers, SMB, and enterprise customers. OneSupport IT Consulting Solutions have helped clients improve their customer experience, reduce operational costs, decrease downtime, and improve customer satisfaction.