VP

Valentina Pieracci

Global Head Of Customer Success at Onetag

Valentina Pieracci has a diverse work experience spanning multiple roles. Valentina is currently working as the Head of Customer Success - Supply at Onetag, a position they started in April 2023. Prior to this, Valentina worked at MIRTA as a Retail Account Manager from February 2022 to April 2023. Valentina also held the role of B2B Account Manager & Affiliate Marketing Specialist at MIRTA from March 2021 to January 2023.

Valentina's previous experience includes working as a Project Manager at Extra Magnet from March 2020 to February 2021, an Affiliate Marketing Specialist at LUISAVIAROMA.COM from October 2019 to March 2020, and Senior Account Manager & Affiliate Marketing at idealo internet GmbH from April 2019 to July 2019. At idealo internet GmbH, they also served as an Affiliate Marketing & Account Manager Italy from March 2017 to March 2019, where they maximized cooperation with existing shops/programs, improved performance, and activated new programs.

Before that, Valentina worked as an International Customer Service Representative at ORAFOL Europe GmbH from September 2016 to February 2017. Valentina also gained experience as a Junior Export Manager at IRPLAST SPA from December 2015 to August 2016, where they were responsible for sales activities and customer base expansion. Additionally, they worked as a Customer Service representative at IRPLAST SPA from January 2015 to September 2015.

Valentina's early career involved working as an Accompagnatore turistico (Tourist Accompanist) at CAMBIASO & RISSO from June 2010 to October 2014, where they catered to international cruise groups. Valentina also underwent a training period as a Responsible for Purchasing and Distribution of Promotional Items at Lidl Italia in July and August 2014.

Valentina Pieracci completed their Bachelor's degree at the University of Translation and Interpretation from SSML Carlo Bo di Firenze, where they attended from 2009 to 2012. Valentina then pursued a Master's degree in Conference Interpretation and Translation from UNINT Roma, attending from 2013 to 2015. Additionally, Valentina obtained several certifications including Advanced Google Analytics from Google Analytics for Business, Inbound Marketing Certified from HubSpot Academy, and Hubspot Sales Software from HubSpot Academy, all in March 2020.

Links

Timeline

  • Global Head Of Customer Success

    November 1, 2023 - present

  • Head of Customer Success - Supply

    April, 2023