Lauren Thomin

Lauren Thomin is a seasoned professional in customer experience and training, currently serving as a Senior Digital Customer Experience Architect and Strategy and Operations Program Manager at OneTrust since February 2022, where responsibilities include building strategic enablement programs throughout the customer journey. Prior experience includes roles as a Customer Training Delivery Specialist at Convercent by OneTrust and a Customer Experience Ambassador at Esker Inc, where Lauren focused on software training and instructional design. Additional experience includes positions at Exact Sciences, where Lauren served as a Specimen Processing Trainer, Exception Handling Specialist, and Specimen Processing Technician. Lauren holds a degree from the University of Cincinnati, earned between 2010 and 2015.