Laura Rose

Head Of Contact Centre & Operations at OneTwo

Laura Rose has extensive experience in the call center and operations field, with a focus on digital adoption, automation, and process improvement. Laura has effectively managed large teams across multiple locations, driving changes and initiatives to improve overall performance and customer experience. Additionally, Laura has successfully implemented various programs and projects to streamline operations and enhance efficiency within the organizations Laura has worked for.

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Timeline

  • Head Of Contact Centre & Operations

    March, 2020 - present