Keausha Bradley-Macklin is an accomplished professional currently serving as a Quality Assurance Supervisor at OneUnited Bank since July 2022, where responsibilities include leading a team of quality assurance specialists and developing training materials to enhance service quality. Prior roles at OneUnited Bank include founding the Quality Assurance department for the Contact Center and serving as a Banker Associate in a rotational program. Keausha's experience also encompasses a range of internships in podcast production and digital marketing with notable companies such as SiriusXM and Stitcher, alongside a strong foundation in social media marketing. Keausha holds a Bachelor's degree in Radio and Television and a minor in Creative Writing from the University of Central Florida.
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