Janko van Arken has extensive experience in technical support and customer service within the printing and security industries. Currently serving as a Remote Support Analyst at OneXillium since July 2021, Janko previously worked as a Customer Servicedesk Medewerker. Prior roles include a position as a Beveiligingsmonteur at Van Klompenburg Hekwerk en Beveiliging B.V. and as a Remote Support Specialist at HCL Technologies, where responsibilities included resolving hardware and software issues with printers. Janko's long tenure at Xerox from July 1999 to June 2019 encompassed roles such as Remote Support Specialist, Regional Product Specialist, and Customer Service Engineer, focusing on troubleshooting and providing technical support to engineers and managing field operations. Janko holds an elektrotechniek degree from KMBO, completed between 1992 and 1995.
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