Rachael James is an experienced professional in customer success and relationship management, currently serving as a Customer Success Associate at onHand, the impact app, since February 2022. Prior to this role, Rachael held the position of Customer Relationship Manager at Finger Prints from November 2019 to December 2021. Rachael's earlier experience includes working as a Retail Assistant at Debenhams and as a Desk Receptionist at Blackwell, The Arts and Crafts House. Rachael holds a Master of Arts in Multimedia Public Relations from Teesside University and a Bachelor of Arts in Communication and Media Studies from De Montfort University.
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