Jennifer Woodcock

Jennifer Woodcock is an experienced professional in content management and strategic communication, currently serving as a Team Lead and Senior Content Manager at PHH Mortgage since June 2019. With a strong background at Ocwen Financial Corporation as a Senior Content Manager since October 2015 and previous roles at Altisource, Jennifer has successfully led initiatives to enhance call center scripts by incorporating consumer psychology and collaborating with various project leaders to improve customer communication. Jennifer holds a Bachelor of Arts in English from Salem College, earned in 2010.