John Hunt

Senior Director Of Operations at onPeak

John Hunt has extensive work experience in customer service and operations management.

John started their career at Carlson Wagonlit Travel in 1990, where they worked as an Operations Manager until 2001.

In 2002, John joined Travel Technology Group Ltd as the Director of Contact Center, overseeing the company's customer service operations until 2008.

In the same year, they transitioned to onPeak, where they held the role of Senior Director of Operations. In this position, they managed a customer support center, focusing on meeting customers' event housing needs. John also supported a team handling written communication and escalation ticketing system.

Later, they took on the role of Director of Customer Loyalty at onPeak, a position they held until 2014.

Throughout their work experience, John has consistently demonstrated a strong focus on delivering exceptional customer service and exceeding customer expectations.

John Hunt attended Harper College from 1988 to 1990, where they studied Business Administration and Management, General. Although the degree name is not provided, this is the extent of their known education history.

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Timeline

  • Senior Director Of Operations

    January, 2002 - present