onPeak
Laura Hanna has extensive experience in customer service roles, ranging from customer service clerk to customer service manager. Laura has worked in various industries such as transportation, retail, and hospitality, consistently delivering exceptional customer service. In their current role as Exhibitor & Group Specialist at onPeak, Laura provides impeccable customer service to both internal and external customers, ensuring individual and departmental goals are met. With a background in supervising and training staff, Laura excels in resolving issues and handling customer service problems effectively. Laura's education in business administration and travel destination geography further enhance their skills and knowledge in the customer service field.
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onPeak
onPeak, a GES network company, is the leading hotel booking solution for the events industry. The company’s unmatched customer service, operational excellence and award-winning marketing connect clients and customers with the right accommodation solutions for their events to maximize room blocks and strengthen hotel and destination relationships. onPeak’s creative business strategies are delivered with a personal touch and global reach, elevating the event housing of more than 150 clients who span an array of industries. The award-winning Compass Reservation System® is onPeak’s forward-thinking proprietary software used to manage the hotel booking process for events of every scope. In addition to onPeak, leading organizations worldwide use Compass to manage their event hotel bookings. Begin your climb to the next level of event housing by experiencing onPeak’s proactive approach and Compass’s innovative technology solutions at onpeak.com. #AlwaysonPeak