Tiziana Cugini

Tiziana Cugini has extensive experience in human resources and operations management, currently serving as Human Resource Manager at OnProcess Technology since 2009, where responsibilities include forward-thinking talent acquisition and managing high-attendance employee events. Previously held positions at OnProcess Technology include Senior Manager of Operations, where Tiziana coordinated multiple programs and mentored a team, and Delivery Service Associate Manager, focusing on quality service initiatives within a contact center. Earlier career experiences include leadership roles at TD Travel Rewards Center as Call Center Travel Supervisor, and Harmony Airways as Operational Supervisor and Acting Station Manager, along with customer service roles at Sunquest and Alba Tours. Tiziana holds an undergraduate degree in Travel & Tourism Studies from Seneca Polytechnic.