OnQ
Barbara Gonzalez-Falla is currently serving as the Associate Vice President of Customer Success at ONQ, where Barbara oversees client onboarding, collaborates with sales and marketing teams, and manages client expectations. Barbara previously held roles in operations, client services, and management in various industries such as healthcare, real estate, and public relations before transitioning to their current position. Barbara's extensive experience in client relations and operations demonstrates their ability to drive results and ensure customer satisfaction across different sectors.
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OnQ
OnQ is a worldwide healthcare outsourcing and technology company that specializes in labor solutions. We are committed to serving the needs of US healthcare related businesses, including hospitals, physician groups, medical billing companies, healthcare clinics, and imaging centers. With our global headquarters strategically positioned in Panama, and offices in Kenya, and India, OnQ possesses a global presence, facilitating the provision of tailored healthcare support services, state-of-the-art solutions, and technology driven solutions. Our comprehensive contact center encompasses both inbound and outbound call services, in addition to front and backend billing operations. OnQ's distinctive specialization lies solely in healthcare, where we excel in driving forward technology and labor solutions within the healthcare industry. Our dedicated technology division is focused on providing cutting-edge robotic process automation (RPA) services. The QFamily continues to build a winning family through service and innovation! OnQ: Elevating Global Labor and Technology Solutions