Carolina Acosta

Customer Relationship Manager at ONR

Carolina Acosta's work experience begins in 2011 with an internship and later as a practitioner and trainee at Airbus. During this time, they focused on analyzing customer behavior and trends to identify new business opportunities and reduce costs for the company.

From 2013 to 2014, Acosta worked as an Assistant Project Manager at Grupo Laera, where they handled project budgets, analyzed new projects, and developed proposals.

In 2014, Acosta joined Porsche Colombia S.A.S. as a Sales System Trainer, responsible for selling and implementing a new sales system and ensuring its successful use across authorized dealerships nationwide. Carolina later became the Area Sales Manager, planning sales and optimizing resources for efficient vehicle distribution in accordance with brand guidelines.

Starting in 2017, Acosta served as the Sales Director at BYD Colombia, overseeing sales operations and strategies. In 2018, they joined Buentipo as an Accounts Executive, managing client accounts for the company.

In 2019, Acosta held two simultaneous positions. Firstly, as an Account Executive at CO2CERO®, where they worked as a sales executive until December 2021. Secondly, they joined Autoelite S.A.S. as a Commercial Consultant, contributing to the company's sales initiatives until December 2021.

Carolina'smost recent role is as a Customer Relationship Manager at ONR, where they started in October 2021. In this position, Acosta is responsible for managing customer relationships, ensuring customer satisfaction, and driving business growth.

Overall, Carolina Acosta has gained significant experience in sales, customer relationship management, and project management throughout their career.

Carolina Acosta's education history is as follows:

From 2021 to 2022, Carolina attended Structuralia, where they pursued a Master's degree in Smart Mobility with a focus on transportation and mobility management.

In 2018, they completed a Diplomatura in Project Management at Universidad de La Sabana.

Between 2016 and 2017, Carolina received Sales Management Training at the VOLKSWAGEN SALES ACADEMY, specializing in general sales, commercial promotion, and related marketing activities.

From 2007 to 2012, they attended Universidad de La Sabana and obtained a degree in International Business Administration, with a concentration in Marketing and Marketing Management.

In addition to their formal education, Carolina has also obtained several certifications. In February 2022, they completed courses in Customer Retention and Sales: Customer Success through LinkedIn. In October 2021, they completed a certification in The Science of Sales, also on LinkedIn. Lastly, in January 2011, they received the DELF B1 certification in French language studies from the Ministere éducation nationale jeunesse vie associative.

Links

Timeline

  • Customer Relationship Manager

    April, 2022 - present

  • Inside Sales Associate

    October, 2021