Josie Palermo

Josie Palermo is a skilled customer support and marketing professional currently serving as a Customer Support Specialist at Ontario One Call since October 2023. With prior experience as a Marketing Associate at tbk Creative, Josie optimized SEO strategies while developing data-driven marketing initiatives. At Glen Dimplex Americas, Josie held multiple roles, including Marketing Coordinator and Social Media Manager, focusing on budget management, data visualization, and engagement strategies across various brands. Josie also contributed as a Digital Marketing Communications Coordinator for Old Navy and as a Social Media Marketing Intern at Canadian BBQ Boys. Building a strong foundation in customer service and technical support at Mosaic North America, Josie is pursuing a Human Resources Management Graduate Certificate at Conestoga College, complementing a Bachelor of Public Relations Degree (Honors) earned in 2023.