Imran Ahmed

Imran Ahmed is a seasoned IT professional with extensive experience in IT service management and asset management. Currently serving as Manager of IT Problem and Change at Ontario Power Generation since November 2022, Imran leads a team of 15 IT professionals and oversees the management of over 50,000 incidents annually, achieving a 30% reduction in recurring incidents through proactive measures. Previously, as IT Asset Manager at Capgemini, Imran optimized IT asset lifecycle management, significantly improving asset tracking accuracy and IT governance. Prior work includes a role as Major Incident Manager at NHSS/Capgemini, where Imran enhanced incident resolution times, and experience as a Senior Systems Administrator at Formula Systems, along with early leadership in sales and business development at Asea Brown Bovery Limited. Imran holds a Master's Degree in Entrepreneurship and Innovation from McMaster University and a Bachelor's Degree in Electrical Engineering from NED University of Engineering and Technology.