I'Munique Clark

Sr Client Service Specialist at Ontellus

I'munique Clark has a diverse work experience spanning multiple industries and roles. In 2013, they worked as a Supervisor at Teleperformance, USA, where they provided guidance to employees and handled escalated calls regarding healthcare insurance benefits. From 2015 to 2017, they served as a Peer Mentor at Trio Student Support Services, assisting first-generation freshmen with adjusting to college life and promoting a positive learning experience. In the same period, they also worked as an Admissions Clerk at Glenwood Regional Medical Center, arranging patient admissions, ensuring insurance validity, and scheduling appointments and surgeries. I'munique continued their role as an Admissions Clerk at the medical center until 2018. In 2018, they joined MedData as a Senior Claims Specialist, independently handling intake of clients involved in work-related injuries and conducting follow-up audits of unresolved case claims. In 2019, they became a Student at the Center for Advanced Legal Studies. Later that year, they transitioned to Ontellus, where they currently serve as a Sr Client Service Specialist, building and maintaining relationships with clients and providing support via email and phone. In 2021, they briefly worked as a Registrar at HCA Healthcare. Overall, I'munique Clark has demonstrated expertise in client service, claims management, healthcare administration, and student support.

I'munique Clark began their education journey in 2015 at the University of Louisiana Monroe, where they pursued a Bachelor of Arts degree in Criminal Justice. I'munique completed their studies in 2018. In 2019 and 2020, they attended the Center for Advanced Legal Studies, focusing on Legal Assistant/Paralegal studies. The specific degree obtained during this period is unknown. Currently, they are enrolled at Chamberlain University, aiming to obtain a Bachelor of Nursing degree with a field of study in Registered Nursing/Registered Nurse. In addition to their education, they obtained a Basic Life Support for Healthcare Providers certification from the American Red Cross in June 2021.

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