Dan Lynch

Dan Lynch is a seasoned professional with over 25 years of experience in technical support and service delivery operations within the high-tech manufacturing sector. Currently serving as a Sr. Technical Trainer at Onto Innovation since March 2022, Dan delivers equipment training to customers and Field Service Engineers. Previous roles include Group Leader at ASML and Customer Care Manager at Onto Innovation, where responsibilities encompassed managing technical support organizations and escalation management. Dan's expertise includes strategic service delivery models, budget management, and fostering long-term relationships with key clients, demonstrated during tenures as Technical Support Manager at TEL FSI and Account Manager at Donaldson. Dan's career also features positions as a Field Applications Engineer, Product Support Engineer, and Technical Support Specialist at various technology companies, complemented by a BA in Business Management from Bethel University.