Chia Lee has extensive experience in operations and technical support within the technology sector, currently serving as Operations Project Manager at Kroll Ontrack since May 2012, where responsibilities include leading project-based assignments and facilitating communication between Case Managers and the Processing Operations department. Prior to this role, Chia held several positions at Kroll Ontrack from April 2005 to 2012, including E-Discovery Processing Engineer and Service Operations Center Lead Technician, focusing on the restoration and preparation of electronic evidence. Chia's career began at UPS from 1999 to 2005 as Technical Support Center Lead Senior Technician, providing extensive customer support and software training. Chia holds a degree in Computer Electronics from Goodwin College.
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