Joice Cristini Pereira

Joice Cristini Pereira is an experienced professional with a diverse background in customer experience, project coordination, and therapeutic practices. Currently serving as a CX Analyst I- Support Guru at Nuvemshop since June 2022, Joice has also held roles at ONU Mulheres Brasil as a project coordinator and voluntary speaker since March 2018. Previous positions include working as an accounts assistant at Concentrix from October 2019 to June 2022, and music therapy roles at CR.P.CONV CATARINA KENTENICH and Hospital Israelita Albert Einstein from 2002 to 2018. Joice holds a Bachelor’s degree in Music Therapy from UNAERP, obtained in 2004, and has significant experience in team leadership and training, particularly in the context of suicide prevention through the Centro de Valorização da Vida.