Renata Tavares Silva

Renata Tavares Silva has a diverse work experience, starting with their current role as a Content Partnerships Manager at oOh! and POLY since 2022. Prior to this, they worked as a Sales Development Representative at a confidential company from February 2022 to August 2022, where they handled inbound and marketing-generated leads, developed strategic cadences, and conducted cold outreach.

Before that, Renata was a Business Development Consultant at OpenSparkz from September 2020 to February 2022. In this role, they were responsible for handling new sales leads, supporting them throughout the sales cycle, and nurturing leads through various channels.

Renata also has experience in the hospitality industry, having worked as a Communications Agent at Radisson Blu Plaza Hotel Sydney from December 2019 to March 2020. Renata was responsible for answering calls, attending to customer inquiries, and facilitating communication between hotel departments. Prior to that, they were a Porter All-Rounder at Pullman Sydney Airport from June 2018 to December 2019, where they established a warm relationship with guests, provided personalized services, and ensured guest satisfaction.

Additionally, Renata worked as an Onboarding Marketplace Specialist at FASTBOOKING from April 2017 to January 2018, where they provided support for implementation and integration requests, identified customer requirements, and assisted in problem-solving and product deployment. Renata also served as an Online Distribution Supervisor at AccorHotels from March 2014 to March 2017, managing travel agencies and tour operators selling Accor properties online. Prior to that, they worked as a Sales Assistant at AccorHotels from November 2012 to March 2014, providing administrative support, managing commercial relationships, and facilitating events and group requests.

Renata's earlier experiences include working as a Booking Agent at Bourbon Hotéis & Resorts from October 2011 to October 2012, and as a Front Desk Agent at ibis, ibis Styles, ibis budget from January 2010 to November 2010.

Renata Tavares Silva began their educational journey in 2008 at Instituto Técnico de Barueri, where they pursued and completed a program in Hospitality Administration/Management. Renata then continued their studies at Universidade Anhembi Morumbi from 2011 to 2014, earning a Bachelor's degree in Hotel Management. In 2015, Renata pursued further education at Ibmec, where they completed a Master of Business Administration (M.B.A.) program with a focus on Business Management. Renata's pursuit of knowledge then led their to Kaplan Business School from 2018 to 2020, where they obtained a Master of Business Administration (MBA) degree specialized in Digital Management.