Ric Betros-Matthews

Ric Betros-Matthews has a diverse work experience spanning over several years. Their most recent role is as an IT Project Manager at oOh! starting in June 2022. Prior to this, they worked at Coca-Cola Europacific Partners from 2017 to 2022, where they held two roles - as a Project Manager - IT, Australia and as a Business Analyst - Systems, Australia. At Coca-Cola, they managed various IT software projects, including project planning, stakeholder management, and vendor management. Ric also handled functional scoping, design, and testing of Salesforce and integrations to software systems, and performed Salesforce administrator duties.

Before joining Coca-Cola, Ric worked at Open Colleges as a Business Analyst/Project Manager from 2015 to 2017. Here, they were responsible for gathering and analyzing business requirements for process improvement, managing business improvement projects using agile and waterfall methodologies, and handling project planning, change management, project reporting, and risk management.

Prior to that, Ric worked at SEEK Learning from 2012 to 2015, where they initially served as a Business Analyst (secondment), assisting in defining the business need, determining solution approach, and implementing project deliverables. Later, they took on the role of a Sales Consultant, demonstrating strong sales skills, negotiation abilities, and maintaining client relationships.

Ric also has experience as an Environmental Planner at Service Stream in 2011-2012, where they coordinated planning work for telecommunications infrastructure projects. Ric was responsible for completing development applications and coordinating low-impact upgrades of existing telecommunications facilities.

Earlier in their career, Ric worked as a Travel Sales Consultant at Flight Centre Travel Group from 2010 to 2011, where they focused on business travel sales, maintaining client relationships, and facilitating negotiations between clients, wholesalers, and airlines. Ric also worked as a Town Planner Trainee at Cessnock City Council in 2007, where they assessed and processed development applications and evaluated complex applications.

Overall, Ric Betros-Matthews has a strong background in project management, business analysis, sales, and planning, with experience in various industries including IT, education, telecommunications, and travel.

Ric Betros-Matthews has a diverse education history, with qualifications in various fields. In terms of formal education, they hold a Bachelor of Social Science degree, specializing in Geography and Sociology, from the University of Newcastle. Additionally, Ric has a Graduate Diploma in Urban and Regional Planning, with a focus on Development and Environmental Planning, from the University of New England (AU).

In addition to their formal education, Ric has pursued certifications and professional development opportunities. Ric obtained a Six Sigma Green Belt Certification from Best Career Leap and a Business Strategy Certificate from Cornell University - Johnson Graduate School of Management. Ric also completed the Business Analysis in Practice program at PM Partners and acquired a Certification of Competency in Business Analysis from Skillsoft, which follows the BABOK framework.

Ric has sought further certifications related to project management and software platforms. Ric obtained the Project Management Professional (PMP)® certification from the Project Management Institute in April 2022. Ric has also pursued certifications from Salesforce, including Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Service Cloud Consultant. Although the specific dates of Ric's Salesforce certifications are not provided, it is clear that they have pursued additional qualifications in this area.

Overall, Ric Betros-Matthews has a well-rounded education history with a blend of formal degrees and a range of certifications spanning project management, business analysis, and Salesforce platforms.