Richelle Wyatt

Director Of Customer Marketing at Ooma

Richelle Wyatt has a diverse work experience spanning over two decades. Richelle most recently worked at Ooma, Inc. where they held various customer marketing roles, including Director of Customer Marketing. During their time at Ooma, they drove incremental revenue through upselling, cross-selling, and referrals. Richelle also created customer lifecycle and contact strategies for both B2C and B2B, refined segmentation strategies to reduce churn, and launched customer satisfaction and feedback surveys. Additionally, Richelle revamped referral programs, launched a new B2B newsletter, and collaborated cross-functionally with other teams. Prior to Ooma, they worked at eBay as a Senior Email and Channel Manager and at Symantec as an Online Marketing Manager, Acquisition Marketing Manager, and Email Marketing Manager. Richelle also has experience in direct marketing and email marketing from their roles at MediaZone, First Franklin, Shutterfly, and Digital Impact. Richelle Wyatt began their career as a Prepress Specialist at Dumont Printing.

Richelle Wyatt obtained a Bachelor of Science degree in Graphic Communication from California Polytechnic State University-San Luis Obispo. Richelle attended the university from 1992 to 1998.

Links

Previous companies

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Timeline

  • Director Of Customer Marketing

    February, 2022 - present

  • Group Manager Customer Marketing

    February, 2021

  • Senior Manager Customer Marketing

    June, 2017

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