SM

Sean McCormick

Director, Outbound Sales at Ooma

Sean McCormick has over 20 years of experience in various roles related to sales and call center operations. Sean is currently the Director of Outbound Sales at Ooma, Inc., a position they have held since 2017. Before that, Sean served as the VP of Operations at Akila Digital Inc. from 2016 to 2017. Prior to that, they were the Director of Call Center Services at CallSocket where they were responsible for managing a 150-seat call center and overseeing all aspects of operations. Sean has also held roles as a Contact Center Vendor Manager at Adchemy, an Account Manager at LiveOps, and the Director of Call Quality Management & Training at Washington Mutual Card Services. Sean began their career as a Vendor Manager at Providian Financial, where they were responsible for managing multiple outsourced telemarketing vendors. Sean McCormick has extensive experience in managing call center operations, optimizing performance, and driving profitability.

Sean McCormick has a Bachelor of Arts (BA) degree in Sociology from the University of Massachusetts Amherst. The exact start and end year of their education at this institution are not specified.

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Timeline

  • Director, Outbound Sales

    September, 2017 - present

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