Bassem Helali is currently serving as the Manager of Technology & Operational Audit at Ooredoo Group since July 2024. Prior to this role, Bassem held various positions at Ooredoo Tunisie from July 2010 to October 2025, including Internal Audit Assistant Director, Internal Audit Manager, Lead IT Internal Auditor, IT Internal Auditor, and IN & Data Charging Expert. Bassem's expertise includes charging system administration with responsibilities in designing and implementing new services, handling technical escalations, and managing mobile money solutions. Bassem also has a background in revenue assurance and network tools support, with experience in developing ETLs and network performance management tools. Bassem earned an Engineer’s Degree from ENSI - Ecole Nationale des Sciences de l'Informatique between 2007 and 2010.
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