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Usaima Rehman

Technical Architect at Ooredoo Qatar

Usaima Rehman has extensive experience in the telecommunications and IT sectors, serving various roles since 2006. Currently, as a Technical Architect and Service Manager at Ooredoo Qatar, Usaima has implemented ITIL service management policies and developed service strategies that align with business goals, enhancing customer experiences. Previous positions include Customer Delivery Manager, where successful management of projects for notable clients such as Maersk Oil and Bloomberg was achieved, and Key Customer Engineer, focusing on advanced routing protocols. Prior experiences at HCL Technologies, ITC, Capgemini Technology India Pvt Ltd, and Janya Converged Solutions have honed skills in network design, testing, and support across multiple platforms. Usaima holds a Bachelor of Technology degree in Electronics and Instrumentation Engineering from Cochin University of Science and Technology.

Location

Doha, Qatar

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Ooredoo Qatar

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لمحة عن Ooredoo نحن شركة الاتصالات الرائدة في قطر والتي توفر مجموعة من الخدمات لضمان بقائك على اتصال. تعد شبكات Ooredoo من ضمن أسرع الشبكات وأكثرها موثوقية على مستوى العالم، إذ نعمل بجد لجعل قطر إحدى أفضل الدول في العالم من حيث خدمات الاتصالات، كما أننا الرواد في مجال 5G، إذ كنا أول شركة تطلق هذه الخدمة تجارياً عام 2018. نولي عملاءنا كل الحرص منذ اللحظة الأولى، ويعد تحقيق رضا العملاء هدفنا. كما نسعى دائماً لأن تكون منتجاتنا وخدماتنا متوافقة مع رؤيتنا المتمثلة بإثراء حياة العملاء الرقمية والأهم من ذلك تطلعاتهم. نحن دائماً قريبون منك ومتاحون على مدار الساعة سواء عبر مركز الاتصال أو عن طريق مراكزنا المنتشرة في كل مكان لضمان حصول ملايين العملاء على اتصالات سريعة وسلسة قدر الإمكان. نحن Ooredoo – فماذا تريد أن تكون أنت اليوم؟ للمزيد من المعلومات، يرجى زيارة ooredoo.qa We’re Qatar’s leading telecommunications operator, offering a comprehensive range of services to ensure you stay connected. Our networks are recognised as among the fastest and most reliable in the world; we work tirelessly to make Qatar one of the most connected countries and are pioneers of the 5G revolution, launching the world’s first commercial 5G network in 2018. From our first point of contact, we care about our customers and have complete customer satisfaction as our goal. We strive to ensure our products and services live up to our vision of enriching people’s digital lives and, more importantly, your expectations. We’re available to you in one way or another 24/7; online, on the phone at our Call Centre and in person via our network of retail shops, to ensure you and our millions of customers get the fastest, most seamless communications experience possible. We’re Ooredoo, and we love what we do. What do you want to do today? Visit ooredoo.qa for more.


Headquarters

Doha, Qatar

Employees

1,001-5,000

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