Usaima Rehman

Usaima Rehman has extensive experience in the telecommunications and IT sectors, serving various roles since 2006. Currently, as a Technical Architect and Service Manager at Ooredoo Qatar, Usaima has implemented ITIL service management policies and developed service strategies that align with business goals, enhancing customer experiences. Previous positions include Customer Delivery Manager, where successful management of projects for notable clients such as Maersk Oil and Bloomberg was achieved, and Key Customer Engineer, focusing on advanced routing protocols. Prior experiences at HCL Technologies, ITC, Capgemini Technology India Pvt Ltd, and Janya Converged Solutions have honed skills in network design, testing, and support across multiple platforms. Usaima holds a Bachelor of Technology degree in Electronics and Instrumentation Engineering from Cochin University of Science and Technology.